Mobile Customer Relationship Management Solutions

Pocket PC and Blackberries are the next evolution for on the go Sales Representatives

Quality Integrity has a legacy of quickly adopting and master new technologies. Jonathan Schloo, when Quality Integrity was in its infancy became a poster boy for Bell being one of the first to use cellular technology in the sales representative role. Even more recently, TELUS recognized the innovative and beneficial way Quality Integrity embraced TELUS IP-One and wrote an in-depth article.

If you have an extremely mobile sales force, then when evaluating new Customer Relationship Management solutions, what mobile support is available should be a heavily weighted factor in determining the vendor and product for your business.

The larger CRM solutions such as SalesForce CRM, Sage CRM, Microsoft CRM, and SalesLogix all have some mobile CRM support aimed at RIM Blackberry and / or Pocket PC devices.

At Quality Integrity we have found that the SalesLogix offering has integrated nicely with our TELUS IP-One telecommunication solution and is a very solid, well thought out mini version of their powerful customer relationship management solution. Our Design Audit process is the perfect first step for you if you want to know which CRM or SFA vendor makes sense for your company – part of the audit factors in the existing technology and technologies current staff are familiar with (such as mobile devices).