The SalesLogix CRM suite is a comprehensive, mature, multi-industry proven CRM solutions and the SalesLogix customer service module is at its core. The best customer is a returning / repeat customer. The Sales and Marketing team deliver customers to your business and from there it is your Customer Support department's role to keep them for the long haul.

SAGE SALESLOGIX SUPPORT KEY FEATURES

• Account & Contact Management
• Ticket Management
• Service Contract Management
• SpeedSearch
• Knowledge Base
• Defect Tracking
• Standard Problems & Resolutions
• Asset Management
• Sales & Support Integration
• Reporting
• Notification & Alerts
• Web Customer Portal
• Returns

Efficient Customer Support Center Activities
Sage SalesLogix Support Center enables your business to exceed the expectations of customers and internal goals of performance. Streamline managing calls, defect tracking, returns, service contract renewals, integrated with escalation alerts via phone, e-mail, or pager, based on business rules that are tailored to your business process.

Sage SalesLogix Customer Website Portal
Our robust Sage SalesLogix customer website portal enables customers to help themselves. More information is available at Sage SalesLogix customer service module.

Share Information with Sales and Marketing
The left hand must know what the right hand is doing. Visibility between Sales, Marketing, Customer Support, Accounting, and Finance is essential, SalesLogix CRM provides this visibility by enabling relevant, customized, and tailored to your business processes.

Get More Info
Get a first look at just some of the benefits Sage SalesLogix sales software has to offer in our Sage SalesLogix product demos. Want to know more about Sage SalesLogix sales software? Fill out our Get Info form, and we'll send you what you need. Or, place a free Web Call and we'll call you right back.